…database. Access to this database is individualized and limited to only those current Telecom, Inc. personnel who have a legitimate business reason to access and use such information for the…
Ensuring Data Security in Inbound Call Centers: Best Practices and Compliance
…you have to follow PCI compliance standards. Otherwise, you could face penalties, expose your customers’ data to cybercrime, and face sanctions from credit card companies. Compliance Standards, Data Security, and…
8 Common Call Center Security Requirements
…gain access to a company’s or customer’s data. Dedicated hackers look to exploit vulnerabilities within a company’s network to bypass endpoint and network security technology. Some cybercriminals will pose as…
Inbound Contact Services
Professional Inbound Contact Center Services Telecom, Inc.’s comprehensive Inbound Services are focused on providing your customers with the personal attention they deserve. We provide cost-effective inbound customer care solutions using…
Appointment Setting
…If your program requires, Telecom can combine lead generation and lead qualification efforts with our appointment setting role. In either setting, our telemarketing program is focused on setting an appointment…
Outbound Contact Services
…decades. We are confident that we can meet and exceed your company’s strategic goals. Our domestic telemarketing services representatives are skilled communicators who can break down complex ideas in ways…
Lead Generation
…us, your internal closers can concentrate on completing deals, while we determine who decision-makers are and what their buying process is, identify needs and quantify potential revenue. Telecom, Inc. is…
Why Telecom?
Telecom, Inc. is a mid-size domestic contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive…
Impactful Lead Generation Strategies to Implement in 2025
…When integrated with CRM systems and other technologies, it can automate parts of the qualification process, such as data entry and follow-up scheduling. 4. Data-Driven Lead Generation With abundant data…
Technology
…data backups. Network security tools, hardware and software firewalls, data encryption, and physical access limitations ensure that sensitive data remains confidential, secure, and fully compliant with both HIPAA and PCI…